Legal
Legal Notice
Publication, service, and contact information for ShipMsg.
Effective September 3, 2026
Publisher
ShipMsg publishes and operates the ShipMsg business communications service. The contracting party for a paid customer is the party identified in that customer's executed order form.
- Product website: https://shipmsg.com
- Legal contact: legal@shipmsg.com
Service description
ShipMsg is business communications software that lets customer businesses connect and operate their own communications-provider assets, including WhatsApp Business Accounts, phone numbers, contacts, consent records, templates, campaigns, inboxes, automation, analytics, billing and developer integrations. Customers remain responsible for their business, recipients, content, consent and provider eligibility.
Intellectual property
ShipMsg software, documentation, design, text, graphics and service marks are owned by ShipMsg or its licensors. Customer names, marks, content and data remain the property of the customer or their respective owners. No license is granted except the limited right to use the service under the customer agreement.
Third-party services
References to Meta, WhatsApp, Stripe, Cloudflare, Oracle, Twilio or other providers identify interoperability only. Their marks belong to their owners. ShipMsg is not WhatsApp or Meta, does not grant provider approval, and cannot override provider terms, reviews, availability, pricing, quality enforcement or account restrictions.
Notices and accuracy
Public materials are provided for general information and are not legal, tax or financial advice. Contract terms govern paid service. ShipMsg may correct or update public materials as the service and applicable requirements change.
Contact
ShipMsg legal questions: legal@shipmsg.com. Privacy questions and rights requests: privacy@shipmsg.com. ShipMsg support questions: support@shipmsg.com. Do not email passwords, payment-card data, message content, or identity documents; ShipMsg will provide a secure verification channel when needed.